Privacy policy

Updated on 15-08-2023

What data do we collect?

JustRelate France may process personal data about you in the course of your use of the Site. The data may be provided by you through contact forms or collected directly by JustRelate France during your use of the Site.

The categories of personal data that may be collected about you are as follows:

– Identification data (name, first name, company, and department);

– Contact information (email address, phone number);

– Activity data on the Site (visited pages);

– Digital data (device used, IP address, browser type, mobile device identifier, date, and time).

During the collection, you will be informed of the mandatory or optional nature of the requested information.

As the Site is not intended for minors, JustRelate France does not knowingly collect data about them.

Why do we collect this data and on what legal basis?

JustRelate France complies with its obligations under applicable regulations, particularly the General Data Protection Regulation (GDPR).


Your data is processed for the following purposes:

–  To respond to any contact, support, or demonstration request made by you via the Site. This data is processed based on JustRelate France’s legitimate interest in providing a response to your requests.


–  To respond to any request to exercise the rights you have regarding your data. This data is processed based on the legal obligation imposed on JustRelate France.


–  To communicate through newsletters with its clients or prospects. This data is processed based on your consent.


–  To allow JustRelate France to acquire prospects who may be interested in its Dartagnan solution. This data is processed based on JustRelate France’s legitimate interest.


No automated individual decision-making or profiling is implemented by JustRelate France regarding your data.

How long do we retain your data?

The retention period for your personal data is limited to the duration necessary for the purpose for which they are collected.


Thus, data collected through contact, support, or demonstration forms is retained for 3 years from your last contact with JustRelate France. The same applies when these data are processed by JustRelate France in the context of prospect acquisition.


Data collected in the context of your subscription to the newsletter is kept until you withdraw your consent, which you can request at any time, either by contacting our DPO directly or by clicking on the unsubscribe link in the newsletter emails.


Data collected to respond to a request to exercise the rights you have regarding your data is kept for one year after the closure of your request.

Are your data shared with third parties?

Recipients of all or part of your data include:


– Employees of JustRelate France responsible for the technical administration of the Site;

– Authorized service providers, with whom JustRelate France is contractually bound, but only for the tasks entrusted to them by JustRelate France and which they cannot use for any other purpose.


Your data is not subject to any transfer outside the European Union.


When the Site provides links to sites owned by other companies, your use of these sites is subject to the conditions and usage policies available on those sites, which we encourage you to review.

List of cookies

Cookie Domain Description Duration Type
axeptio_cookies Axeptio places this cookie to remember the user's cookie consent choices. 12 months Functional
axeptio_authorized_vendors Axeptio places this cookie to remember the list of cookies accepted by the visitor. 12 months Functional
axeptio_all_vendors Axeptio places this cookie for the list of vendors. 12 months Functional
_ga_* Google Analytics places this cookie to record and count page views. 16 months Analytics
_ga Google Analytics places this cookie to calculate visitor, session, and campaign data, as well as to track site usage for the site analysis report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 16 months Analytics
wp-wpml_current_language The WordPress multilingual plugin places this cookie to store the current language and all language settings. session Functional

Is your data secure?

The security of your data is important to JustRelate France, which employs a series of appropriate security measures to prevent misuse, loss, or alteration.


However, the transmission of data over the internet is not completely secure, as you acknowledge and accept.

What are your rights?

You have the following rights regarding your data processed by JustRelate France:

– Right to access the data concerning you processed by JustRelate France;

– Right to rectify such data when it is inaccurate;

– Right to delete your personal data in the absence of a legitimate or legal reason for JustRelate France to retain them;

– Right to limit the processing of your data;

– Right to object to the use of your data; • Right to withdraw your consent at any time;

– Right to lodge a complaint with the CNIL if you believe that your rights are not being respected by JustRelate France.

How to contact us?

Cookies are small text files that are placed on your computer by the websites you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are necessary for the proper functioning of the website may be installed without your permission. All other cookies must be approved before they can be installed in the browser.

– Strictly Necessary Cookies. Strictly necessary cookies enable basic website functionality such as user login and account management. The website cannot function properly without strictly necessary cookies.

Contact us

For any questions, please contact us through the following channels:

Name: JustRelate France

Address: 71 Rue Pierre Mauroy 59800 Lille – FRANCE



Phone: +33(0)3 20 70 35 67

For any questions or concerns regarding the processing of your information, you can contact our Data Protection Officer, Viviane Gelles,

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